Display based on specific commercial transactions | C'esoi Official Online Store
Display based on specific commercial transactions
- Seller
- Shop name:
C'esoi
Seller:
Nam Co., Ltd.
Sales Manager:
Representative Director Sarika Ikeda
address:
12-12 Osaka Station Building No. 2, 1-2-2 Umeda, Kita-ku, Osaka City, Osaka Prefecture, 530-0001 (Shipping and handling locations are different.)
telephone number:
06-4400-0487
email address:
info@c-esoi.com
- Sales price and shipping fee
- Sales price:
Please refer to the sales price displayed on the website (display price/tax included).
Delivery and shipping fee: Kuroneko Yamato Compact Delivery Service *Free shipping for purchases totaling 33,000 yen (tax included) or more per delivery.
・Shipping costs are 660 yen nationwide (excluding Hokkaido and Okinawa, which cost 990 yen)
-Delivery is expected to take 2-3 days from the shipping date.
- Payment timing and method
- Payment timing and method:
Credit card, bank payment, QR code payment, convenience store (prepayment)
・Product delivery time: After your order is confirmed, we will ship within 2-3 business days (excluding pre-ordered items). (Weekdays only, excluding Saturdays, Sundays, and holidays)
Required fees other than the product price:
・Bank transfer fee ・Consumption tax (included in the product price)
Payment period and deadline:
・Credit card: At the time of payment (varies depending on the credit card company)
・Bank transfer: Within 7 days of placing your order ・Convenience store: Within 3 days of placing your order
- Returns and Returns Policy
- If the delivered product is defective or different from the product you ordered, we will accept returns or exchanges.
If the item is in stock, we will exchange it for the same item, and if the replacement stock is out of stock, we will accept returns and refunds.
Please contact us via our inquiry form within 3 days of receiving the product and we will provide you with instructions on how to return or exchange the product.
Please note that we cannot accept requests for returns or exchanges if you contact us after the fourth day.
Please note that we cannot accept returns in the following cases:
・If the return or exchange is due to customer convenience ・If the return or exchange is not requested in advance ・If the product tag, label, accessories, etc. are damaged, soiled, or missing ・If the product has been used or modified ・If the condition of the product at the time of return is significantly different from when it was delivered (including the packaging, box, and accessories)
・If the product becomes dirty, scratched, or has an odor (from pets, cigarettes, perfume, cosmetics, etc.) while in the customer's possession.
- Regarding return shipping costs: If the product is defective or if the product you received is different from what you ordered, please contact us and return it to us cash on delivery.
Please note that the shipping costs for returns due to other reasons will be borne by the customer.
Please note that if you return the item cash on delivery, this will be deducted from the refund amount.
・Refunds will be made through your credit card company.
Refund methods vary depending on the card company. If you have any questions, please contact your card company.